Incident Remediation
Incident Remediation & Rapid Recovery
When systems falter or threats break through, every minute counts. Netsync’s Incident Remediation restores operations fast—containing active threats, isolating impacted assets, and guiding clean recovery so business can continue. Our cross-domain engineers coordinate identity, network, cloud, and endpoint actions—leveraging Cisco XDR, Secure Firewall, Identity Services Engine, Secure Access, Umbrella, and proven runbooks. From remote triage to on-site response, we stabilize services, validate backups, and harden controls post-incident—so you return to steady state quickly and reduce the chance of a repeat event.
Why Incident Remediation Matters
Even well-run environments face outages, ransomware, and misconfigurations. What determines impact is speed—how quickly you detect, contain, recover, and prove what happened. Planned response shrinks downtime, costs, and reputational risk.
Minutes Matter:
Attack paths unfold in hours—sometimes minutes. Consistent telemetry, clear escalation, and preapproved actions shorten detection and containment, limiting data loss and service disruption while communications keep leadership and stakeholders aligned.
Containment Beats Cleanup:
Stopping spread is priority one. Network segmentation, identity controls, and endpoint isolation halt lateral movement as we eradicate root cause, validate integrity, and restore only known-good systems to avoid reinfection.
Documented Response Wins Audits:
Regulators and cyber insurers expect evidence. Ticketed workflows, chain-of-custody, and post-incident reports demonstrate due diligence, inform mandatory notifications, and translate technical steps into business-level lessons learned.
What Makes Netsync Different
Cisco-Certified Incident Delivery
We integrate Cisco XDR, Secure Firewall, Identity Services Engine, Secure Access, Umbrella, and Secure Cloud Analytics—backed by Talos intelligence—so detection, containment, and recovery actions align across your stack with clear escalation paths.
Runbooks That Work Under Pressure
We build practical playbooks—who calls whom, which systems to isolate, how to communicate, and when to fail over—tested through tabletop exercises and refined with each engagement for faster, safer execution.
Recovery Through Steady State
Beyond the firefight, we verify backups, rebuild safely, and harden policies—closing control gaps, improving monitoring, and delivering post-mortems leadership and auditors can trust.
24×7 MSCC & SOC Coverage
Our around-the-clock team correlates firewall, DNS, identity, and endpoint signals, triages alerts, and coordinates response—so you are never alone during a developing incident.
Core Incident Remediation Capabilities
- 24×7 monitoring, triage, and escalation
- Threat containment, isolation, and eradication
- Ransomware response and recovery coordination
- Forensics, evidence preservation, and root-cause analysis
- Backup validation and clean rebuild guidance
- Incident communications and regulatory support
- Tabletop exercises and incident response planning
- Post-incident reporting and control hardening
Why Customers Choose Netsync
Fast, Coordinated Response
One team orchestrates identity, network, cloud, and endpoint actions—shortening downtime and cutting risk.
Proven Tools, Clear Playbooks
Cisco-aligned platforms plus tested runbooks deliver predictable outcomes under pressure.
Evidence You Can Stand Behind
Complete documentation for executives, regulators, and insurers—showing what happened, what was fixed, and what’s next.
Get Your Incident Remediation Guide
Be ready before it happens. See the playbooks, roles, and metrics that speed containment and recovery—so a bad day doesn’t become a lost week.
INCIDENT REMEDIATION KEY PARTNERS
Practices Involved
Network Security
A Complete Network Security Solution for Your Business
Netsync’s Security Practice can design and implement a complete network security solution for your business.
Explore More »Incident Remediation
When You Need Immediate Support for a Developing Crisis
Netsync's security experts can help you prevent incidents from occurring or remediate them as quickly as possible.
Explore More »VCISO
Meet Your Virtual Chief Information Security Officer
Netsync's Virtual CISO is a qualified, top-tier expert who will review your security framework, practices and procedures.
Explore More »Cybersecurity
Never Assume Your Data is Safe
Today’s hyper-connected world offers numerous benefits, but also many potential dangers—including the threat of cyberattacks.
Explore More »Technology Consulting
Let Netsync Take the Lead in Modernizing Your Business
Netsync’s Services Practice and technology consulting team can lead you to sustainable modernization of your IT systems.
Explore More »
