Collaboration
Collaboration That Just Works, Anywhere & On Any Device
Hybrid work is here to stay—employees meet, message, and call from offices, homes, classrooms, and the road. Success demands intuitive tools, consistent room experiences, and strong governance without adding operational drag. Netsync unifies calling, meetings, messaging, devices, and spaces with Cisco-powered platforms and an open ecosystem. We standardize architecture, automate provisioning, and use analytics to boost adoption—so your teams connect faster while IT gains simpler operations and clearer visibility.
Our Collaboration Strategy
Our approach to enterprise collaboration is built on three strategic pillars:
Modernize & Simplify:
Consolidate fragmented tools with a unified design for calling, meetings, messaging, and rooms—migrating legacy PBXs to cloud calling, standardizing room kits, and delivering a consistent user experience on any device. You reduce complexity, improve reliability, and accelerate user adoption.
Automation & Visibility:
Automate onboarding, policies, and device updates with cloud management and APIs. Illuminate usage and performance with actionable dashboards across platforms and spaces. Your team resolves issues faster, proves adoption, and continually improves the experience.
Scalability & Risk Control:
Design for scale, compliance, and business continuity. We align retention, eDiscovery, and E911 policy, blueprint multi-tenant and multi-site rollouts, and build change-tested playbooks—so you can expand confidently while meeting regulatory and operational requirements.
Collaboration Practice at Netsync
Empowering Hybrid Work. Elevating Experience. Delivering Outcomes at Scale.
Netsync helps public sector agencies, K-12 and higher education, federal organizations, and enterprises deliver modern collaboration across people, places, and platforms. From strategy and architecture to implementation and day-two operations, our cross-domain engineers connect users and information anywhere work happens—securely and simply.
With a strong foundation as a Cisco Gold Provider, Netsync holds four Master Certifications and dozens of specialty recognitions. Our engineering team includes 45+ CCIEs and 110+ CCNAs, bringing proven expertise to calling modernization, meeting spaces, messaging, and contact center. We integrate Cisco Webex with ecosystems like Microsoft Teams and Zoom, and align room solutions with leading AV partners to fit your standards and roadmap.
Netsync’s commitment to innovation and customer success has earned consistent recognition, including:
Key Capabilities & Differentiators
Explore our capabilities and differentiators that deliver smarter collaboration.
Unified Communications
- Cloud and hybrid calling with migration plans from legacy PBX and clear dial plan design
- PSTN strategy, survivability, location services and E911 policy
- Session border controller and gateway integration for secure, reliable voice
Cloud Collaboration
- Webex, Microsoft Teams and Zoom enablement with coexistence and governance
- Tenant configuration, policy standardization and license optimization
- Adoption programs with training, success metrics and executive dashboards
Digital Workspace
- Standardized room experiences—from huddle to boardroom and classroom
- Workspace booking, occupancy insights and digital signage
- Endpoint lifecycle management, zero-touch provisioning and firmware governance
Unified Messaging
- Messaging, presence and voicemail with voicemail-to-email and transcription
- Retention, eDiscovery and legal hold aligned to compliance requirements
- Cross-platform messaging interoperability and policy consistency
Contact Center
- Omnichannel routing, knowledge integration and quality management
- CRM and business application integrations with reporting and analytics
- Cloud, hybrid and on-premises deployment options with tested runbooks
Intelligent Process Automation (IPA)
- Workflow automation across meeting, messaging and calling use cases
- Bots and API integrations that streamline approvals, requests and notifications
- Event-driven actions tied to identity, policy and service health signals
Sports Livestreaming & Analytics
- Multi-camera capture, encoding and broadcast to web and venue displays
- Real-time overlays, scoreboards and commentary workflows
- Viewer analytics, sponsorship placements and network readiness services
Virtual Courtroom Solutions
- Secure video proceedings with role-based access and waiting room controls
- Evidence presentation, exhibits management and compliant recording
- Transcription support, scheduling, and chain-of-custody documentation
What Makes Netsync Different
Certified, Specialized Expertise
Collaboration, networking, security, cloud, and AV engineers operate as one team. Designs land cleanly, interoperate reliably, and are built for day-two operations.
Proactive, End-to-End Operations
From assessment and architecture to deployment and managed support, we reduce tickets, speed resolution, and improve user satisfaction with measurable KPIs.
Tailored for Public Sector & Enterprise
We align documentation, retention, accessibility, and security controls to regulatory needs—so you satisfy audits and keep services available.
Future-Ready Roadmaps
Roadmaps connect investment to cloud calling milestones, room standardization, AI-assisted workflows, and adoption goals—showing progress and value at every step.
Our Team & Your Collaboration Future
Your outcomes are the mission. Netsync partners with your IT and business leaders to consolidate platforms, standardize rooms, and scale collaboration across sites and clouds—without adding operational complexity.
Ready to Accelerate Your Collaboration?
Contact us to review priorities, align architecture and governance, and deliver a practical, budgeted plan that improves experience now and scales with your roadmap.
Solutions Involved
Olympus for Campus Safety & Security
Empower Your Campus with Seamless Protection Everywhere, Every Time
Creating a safe and secure learning environment for students.
Explore More »Managed Security Services Center (MSSC)
Your First Line of Defense Against Cyberattacks
Netsync's security analysts and engineers work closely with incident response teams to ensure quick and efficient issue resolution.
Explore More »24x7x365 Network Operations Center (NOC)
Let Netsync Manage, Control and Monitor Your Systems
Netsync provides central monitoring and management of systems, allowing you to focus on critical business initiatives.
Explore More »Cisco US Commercial Select Bookings
Simplify the Complexities of Digital Transformation
Whether you have remote collaboration, security, data center, networking, or computing concerns, Netsync is here to help.
Explore More »Smart Connected Technologies
Connect Places, People & Assets With Actionable Data
Netsync's Smart Connected Technology solutions provide unprecedented levels of insight into all areas of an organization's operations
Explore More »Business Resilience Solutions
Business Resilience Services That Keep You Running
Let Netsync prepare your organization and your people for the next crisis.
Explore More »COLLABORATION STRATEGIC PARTNERS
